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Hart

Frequently Asked Questions

How will the Council give my application priority?

The Council uses a bedroom standard to determine your eligability for properties and a points scheme to prioritise applications. If applicants are on the same amount of points the one who has been on the Housing Register longest will be given priority.

To see the reasons for which points are awarded as well as how the bedroom standard is assessed and any other frequently asked questions see the document 'Applying for a Home'? ?(pdf)

If you are eligible to join the Housing Register, you will be awarded points dependent on your individual circumstances. For more information on this please see www.hart.gov.uk/housing for frequently asked questions as well as downloadable leaflets on various topics regarding housing.

How to use the website:

To use the website:

Go to www.harthomes.org.uk         

  1. Login/Your Status
  2. Enter your Housing Register Application number and Date of Birth of the Main Applicant (use dd/mm/yyyy eg 01/03/1965)
  3. Click Property Search
  4. Select your property requirements then click Search or just click Search to view all available properties
  5. Click Apply Now on property advert to bid

To use the telephone:

Contact our 24 hour automated telephone service on 0845 602 4955 (Local Charges Apply)

  1. Housing Register Application number and Date of Birth of the Main Applicant
  2. Press 1 to bid for a property
  3. Enter a Property Reference Number followed by # (Shown on property advert as Property: or Property Ref:)
  4. If eligible to bid you are advised of the Queue Position  (if you are not eligible the system tells you the reason for this)
  5. to confirm
  6. You are told your bid has been Accepted

To text:

Text the following information to 0778 148 6687:

  1. Housing Application Number
  2. Date of Birth of the Main Applicant (use dd/mm/yyyy eg 01/03/1965)
  3. Property Reference Number

You MUST leave a space between each piece of information (forexample: 10839 01/03/1965 22)

  • Your bid WILL NOT BE REGISTERED if you do not text this information correctly
  • It is not possible to confirm that the bid has been received
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